Shipping & Delivery Policy (Products)
Please note that the Independence Day greeting cards would be delivered directly to the soldiers on borders with the help and support of the Indian Army.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. 21 fools is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). 21Fools is in no way responsible for any damage to the order while in transit to the buyer.
Payments Your Company Name is proud to use EBS for fast, easy and efficient secure payments. All major credit cards are accepted.
Shipping & Delivery Policy (Services)
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9892912682
21fools believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours of placing an order. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
When you buy our products/services, your purchase is covered by our 5-day money-back guarantee. We put our heart and soul into everything that is 21Fools, if you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
To request a refund, simply contact us with your purchase details within five (5) days of the delivery your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refund are being processed within 21 days period.